These are the rules for using Neyoza. We've kept them short and written them in plain language.
By downloading or using Neyoza, you agree to these terms. If you don't agree, please don't use the app.
We may update these terms from time to time. If we make significant changes, we'll let you know in the app. Continued use after changes means you accept the updated terms.
You must be at least 13 years old to use Neyoza. By using the app, you confirm that you meet this requirement.
Neyoza is currently available on Android only.
No account is required to use Neyoza. You can start journaling immediately after installing the app.
If you choose to enable Google Drive backup, you'll need a Google account. That relationship is between you and Google — we have no access to your Google account or the data stored in it.
Neyoza offers a free plan and paid subscription plans (Quiet and Grove). The free plan includes core features and is supported by rewarded video ads.
Paid subscriptions are billed through Google Play. Prices are shown in the app at the time of purchase. Subscriptions automatically renew unless cancelled at least 24 hours before the renewal date.
To cancel a subscription, go to your Google Play account → Subscriptions → Neyoza. Cancellation takes effect at the end of the current billing period — you keep access until then.
We do not offer refunds for partial subscription periods, except where required by law. If you believe you were charged incorrectly, contact us at hello@neyoza.com.
The free plan includes rewarded video ads served by Google AdMob. These are optional — you choose to watch an ad in exchange for a reward within the app.
AdMob may use device identifiers to show relevant ads. You can opt out of personalised ads in your Android device settings under Google → Ads.
Paid subscribers do not see ads.
Everything you write in Neyoza belongs to you. Your journal entries are stored on your device and are not accessible to us.
If you use optional AI features (journal assistant or challenges), your input is sent to an AI provider to generate a response. Please don't include sensitive personal information — like passwords, financial details, or information about others — in AI prompts.
Neyoza includes optional AI-powered features including a journal assistant and personalised challenges. These features require an internet connection and are only active when you use them.
AI responses are generated automatically and may not always be accurate, appropriate, or complete. They are not a substitute for professional advice — medical, psychological, or otherwise.
If you are in distress, please reach out to a qualified professional or a crisis helpline in your country.
Neyoza is a personal journaling app. You agree not to use it to:
We aim to keep Neyoza running smoothly, but we can't guarantee uninterrupted availability. We may update, change, or discontinue features at any time.
Since Neyoza works offline, most features will continue to work even if our servers are temporarily unavailable. Your journal is always accessible on your device.
Neyoza is provided as-is. We are not liable for any loss of data, loss of access, or damages arising from your use of the app — to the extent permitted by applicable law.
Because your journal lives on your device, we have no ability to recover lost data if you delete the app or lose your device without a backup. We strongly recommend enabling Google Drive backup if your journal entries are important to you.
You can stop using Neyoza at any time by uninstalling the app. Your data remains on your device.
We reserve the right to terminate access to subscription features if terms are violated — for example, attempting to circumvent payment systems.
For any questions about these terms, email us at hello@neyoza.com. We'll get back to you as soon as we can.
Just email us. We're happy to explain anything in plain language.
hello@neyoza.com